Orders & Return

Return policy
 
 
  • All our products are of high quality type of listed companies. You have the right to return or exchange a product within 2 days of delivery (only for products that are defective or a mistake has been made by us), after contacting us via e-mail at info@rachellebags.gr at 2104613446

 

 Return Conditions

 

  • Returned items must be in their unused condition with original packaging. We do not accept returned items that have been worn, damaged, washed or altered in any way. Damaged, defective or incorrect items must be reported within 2 days of delivery. (Note: if such details are not reported in time, we will not issue store credit.)
  • The following items cannot be returned or exchanged: bodysuits, lingerie, swimwear, underwear.
  • Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
  • Items with non-returnable marks and free gifts cannot be returned.
  • Damage, defective, or incorrect items must be reported within 2 days of delivery. (Note: if such items are not reported in time, we will not issue store credit.) 
  • We do not accept returned items that have been sent back without proper return requests.
  • We do not offer Freight To Collect (FTC) service for the packages returned to us.The return cost must be borne by yourself
  • Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-Jewelry products.